Customers Bancorp, Inc. reported unaudited financial results for the third quarter of 2026, filing a Form 8-K on October 22, 2026. The company announced that net income available to common shareholders was $78.4 million, representing $2.25 per diluted share. Return on average assets (ROAA) was recorded at 1.16%, and return on common equity (ROCE) was 14.0%.
The company highlighted record growth in its balance sheet. Total deposits reached a period-end record of $22.6 billion, an increase of $831 million, or 3.8%, from the previous quarter. This also represents a 10.6% increase from the same period in the prior year. Total loans and leases also hit a record level of $18.5 billion, up $496 million, or 2.8%, from the prior quarter and 13.5% higher than Q3 2025.
Asset quality metrics remained strong. Non-performing loans (NPA) decreased to 0.29% of total loans and leases at September 30, 2026. The allowance for credit losses stood at $172 million, or 322% of total non-performing loans. The provision for credit losses for the quarter was $25 million, with net charge-offs totaling $13 million.
On the capital side, the company reported a Tier 1 Common Equity ratio of 12.6% and a tangible common equity to total assets ratio of 8.0% as of September 30, 2026. During the quarter, the company repurchased 492,178 shares of common stock. Book value per common share increased to $65.77 as of September 30, 2026.
CEO Sam Sidhu noted the continued execution of strategic priorities, specifically highlighting the use of artificial intelligence and automation. The company stated that its cubiX payments platform surpassed $5.6 trillion in cumulative network transaction volume since inception. Additionally, the company reported that non-interest bearing deposits increased to a record $7.2 billion, representing 31.9% of total deposits.
