Conduent Incorporated has entered into a Class Action Settlement Agreement and Release with plaintiffs regarding a previously disclosed cybersecurity incident. The agreement was executed on October 16, 2026, by Conduent Incorporated, Conduent Business Services, LLC, and Conduent State & Local Solutions, Inc.
The litigation, titled In re: Conduent Business Services Data Breach Litigation, is pending in the U.S. District Court for the District of New Jersey. It concerns a cyber incident that occurred in January 2025. Under the terms of the agreement, the Company will fund an $80 million non-reversionary settlement fund. This total monetary obligation covers the recovery amount for class members, costs for credit and medical data monitoring, fees for the plaintiffs’ counsel, and the costs of administering the settlement.
Upon final approval by the Court, the Settlement Agreement will release the Company, its affected clients, and those clients’ affected customers from claims arising out of or relating to the cyber incident. The Company has stated that the Settlement Agreement is not an admission of fault or liability, which it denies. The Company maintains cyber insurance and does not expect the settlement to have a material impact on its financial position, results of operations, or cash flows.
The filing includes the Class Action Settlement Agreement and Release as Exhibit 10.1. The agreement remains subject to approval by the U.S. District Court for the District of New Jersey.
