Citizens Financial Group, Inc. (CFG) announced on October 28, 2026, that its Audit Committee has approved a change in its independent registered public accounting firm. The company will dismiss Deloitte & Touche LLP and engage PricewaterhouseCoopers LLP (PwC) to serve as the new auditor.

The transition is contingent upon the completion of Deloitte’s audits of Citizens Financial Group’s consolidated financial statements for the fiscal year ended December 31, 2026, as well as its internal control over financial reporting as of that date. PwC is scheduled to begin its engagement for the fiscal year ending December 31, 2027, immediately following the conclusion of Deloitte’s current audit work.

The filing details that Deloitte’s audit reports for the fiscal years ended December 31, 2025 and 2024 did not contain adverse opinions, disclaimers, or qualifications regarding uncertainty, audit scope, or accounting principles. Furthermore, the company states that there were no disagreements between Citizens Financial Group and Deloitte regarding accounting principles, financial statement disclosure, or auditing procedures during the fiscal years 2024, 2025, or the interim period through October 28, 2026. No reportable events were identified during this timeframe.

Regarding the new auditor, the company notes that neither it nor any representative consulted PwC during the fiscal years 2024, 2025, or the interim period through October 28, 2026, regarding accounting principles for specific transactions or the type of audit opinion to be rendered. Additionally, the company confirms that no disagreements or reportable events occurred during this period involving PwC.

A copy of Deloitte’s letter, dated October 30, 2026, agreeing with the company’s disclosures, is filed as Exhibit 16.1 to this report.