Banc of America Merrill Lynch Commercial Mortgage Inc. has filed a Form 8-K to announce a change in the special servicer for the McDonald's Global HQ Mortgage Loan, which is part of the BANK 2020-BNK30 pooling and servicing agreement. The new special servicer is C-IV Asset Management LLC, a Delaware limited liability company. This change is effective September 1, 2026.
The change is the result of a transaction in which Greystone Servicing Company LLC sold and conveyed substantially all of the assets of its special servicing division to C-IV AM. As part of this transfer, C-IV AM assumed all duties, responsibilities, and liabilities of the special servicer under the related servicing agreement. Importantly, the key employees from Greystone’s special servicing division who were handling matters immediately prior to the closing are now employed by C-IV AM or its affiliate and continue to perform their duties in the same capacity.
C-IV AM is a wholly-owned subsidiary of C-IV Capital Partners LLC. The company has a special servicer rating of “MOR CS2” from Morningstar DBRS and “CSS2” from Fitch. It is also listed on S&P’s Select Servicer list as a U.S. Commercial Mortgage Special Servicer, ranked “Average; Ranking Watch Positive.” As of June 30, 2026, C-IV AM had resolved or participated in the resolution of 6,017 total assets with an aggregate principal balance of approximately $60.7 billion since its inception in 2002.
According to the filing, C-IV AM will not have primary responsibility for custody services of original mortgage documents, though it may maintain custody of documents necessary for enforcement actions. The company has detailed policies and operating procedures to maintain compliance with servicing obligations and a formal business continuity plan. C-IV AM does not have any material advancing rights or obligations with respect to the CMBS pools for which it acts as special servicer, though it may have the right to make property-related servicing advances in emergency situations.
