Wells Fargo Commercial Mortgage Securities, Inc. has filed a Current Report on Form 8-K announcing a change in the general special servicer for the commercial mortgage-backed security (CMBS) known as BANK 2020-BNK25. Effective as of September 10, 2026, CWCapital Asset Management LLC (CWCAM) was removed from its role as general special servicer. In its place, Torchlight Loan Services, LLC has been appointed as the successor general special servicer.
The change is governed by the Pooling and Servicing Agreement, dated February 1, 2020. Under this agreement, Torchlight is responsible for the servicing and administration of specially serviced loans and real estate owned (REO) properties. The appointment excludes any Non-Serviced Mortgage Loans and any NCB Mortgage Loans.
Torchlight Loan Services, LLC is a Delaware limited liability company. Its principal office is located at 90 Park Avenue, 20th Floor, New York, New York 10016. The company is wholly owned by Torchlight Investors, LLC, which invests in commercial real estate assets on behalf of institutional investors.
The filing provides background on Torchlight’s experience in the industry. Torchlight has been engaged in servicing CMBS assets since December 2007. The company states that it has resolved over $12.2 billion of U.S. commercial and multifamily loans in the past 28 years. As of June 30, 2026, Torchlight was actively specially servicing a portfolio of approximately 76 loans with a face value in excess of $5.1 billion.
The filing outlines Torchlight’s operational structure and policies. The company employs 21 personnel dedicated to special servicing. It utilizes an intranet-based infrastructure to improve controls and compliance with trust agreements. Torchlight notes that it does not have material primary advancing obligations regarding the CMBS pools it services and does not believe its financial condition will adversely affect the performance of the mortgage pool or the Certificates.
Regarding conflicts of interest, Torchlight is not an affiliate of the Depositor, the Issuing Entity, the General Master Servicer, or other parties involved in the transaction. The company also states that it does not currently own any Certificates issued by BANK 2020-BNK25, though it may acquire them in the secondary market in the future.
